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Business Process and Workflow Management

Faculty

Faculty of Business Management and Social Sciences

Version

Version 1 of 31.01.2025.

Module identifier

22B0349

Module level

Bachelor

Language of instruction

German

ECTS credit points and grading

5.0

Module frequency

only winter term

Duration

1 semester

 

 

Brief description

The modelling of operational processes is a main task of the management in companies or in organizations. The students are expected to receive a basic understanding for the organization of business processes and for the workflow-management.

Teaching and learning outcomes

1. Conceptual Foundations

2. Process Modelling

3. Tools for Process Modelling

4. Process Optimization

5. Robotic Process Automation

6. Advanced Topics of BPM

Overall workload

The total workload for the module is 150 hours (see also "ECTS credit points and grading").

Teaching and learning methods
Lecturer based learning
Workload hoursType of teachingMedia implementationConcretization
60LecturePresence-
Lecturer independent learning
Workload hoursType of teachingMedia implementationConcretization
69Preparation/follow-up for course work-
21Exam preparation-
Graded examination
  • Portfolio exam or
  • Written examination or
  • Homework / Assignment
Literature

Alpar P, Alt R, Bensberg F, Czarnecki C (2023) Anwendungsorientierte Wirtschaftsinformatik – Strategische Planung, Entwicklung und Nutzung von Informationssystemen, 10. Aufl., Springer Vieweg, 
Wiesbaden, link.springer.com/book/10.1007/978-3-658-40352-2

Becker, J?rg, Martin Kugeler & Michael Rosemann (Hrsg.) (2012): Prozessmanagement: ein Leitfaden zur prozessorientierten Organisationsgestaltung. Siebte, korrigierte und erweiterte Auflage. Berlin Heidelberg: Springer Gabler.

Dumas et al. (2021) Grundlagen des Gesch?ftsprozessmanagements, Wiesbaden. 

Gadatsch, Andreas (2020): Grundkurs Gesch?ftsprozess-Management - Analyse, Modellierung, Optimierung und Controlling von Prozessen. Springer.

Rücker, Bernd & Jakob Freund (2019): Praxishandbuch BPMN Mit Einführung in DMN. Hanser Verlag.

Schmelzer, Hermann J & Wolfgang Sesselmann (2020): Gesch?ftsprozessmanagement in der Praxis Kunden zufrieden stellen - Produktivit?t steigern - Wert erh?hen. Hanser Verlag.

Applicability in study programs

  • Business Information Systems - WiSo

    • Business Information Systems B.Sc. (01.09.2024) WiSo

  • Business Administration and Management

    • Business Administration and Management, B.A.

    Person responsible for the module
    • Bensberg, Frank
    Teachers
    • Bensberg, Frank